Driving Sales Through Omnichannel Engagement Chipotle Mexican Grill’s VP of digital strategy and product Nicole West shares how her team is driving Chipotle’s multibillion dollar mobile and digital sales with a relentless focus on customer experience and a mission to “show up in unexpected ways.”
- Omnichannel engagement: Meeting customers where they are
- AI and automation: Implementing technology strategically
- Leveraging loyalty: Rewards programs that drive digital sales
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