Hey Jon! The list of features important to UCaaS users speak to the new normal for many organizations. Whether they are operating in person, in a hybrid mode, or fully remote, businesses say that video conferencing, team chat, and audio conferencing are the most important capabilities of a UCaaS solution. To underline this point, reliability of service and quality of service rank as the top two criteria for measuring success. In today’s business climate, highly productive communication and collaboration depend on top-notch tools. Download the report to learn more about the key findings from a recent survey of professionals working across a wide range of industries about their companies’ use of UCaaS platform or future plans to adopt one. |