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CIO First Look
Stay up to speed with the dayâs top stories for IT leaders
May 04, 2024
Top 10 barriers to strategic IT success
Data challenges, tech debt, and talent shortages are among the issues that can derail your IT orgâs work on high-value initiatives. Hereâs how some CIOs are addressing them. Read more
Expectations vs. reality: A real-world check on generative AI
Now with the benefit of hindsight, organizations are more aware of moving cautiously to ensure gen AI delivers rather than disappoints. Read more
CIOs in transition: 5 tips for landing your next IT leadership job
Every IT leader will experience being out of work at some point in their career. How you approach this transitionary period will have a profound impact on the trajectory of your career. Read more
Coaching your IT team for change: 9 tips
Getting your team to accept, and even embrace, change is vital for IT success. IT leaders who have mastered the art of leading through change share their advice on this essential leadership skill. Read more
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UPS delivers customer wins with generative AI
The multinational shipping company enlisted LLMs to automate customer message responses, reducing agent handle time and paving the way for genAI use across the enterprise. Read more
The new CIO mandate: Selling AI to employees
Employees surveyed express enthusiasm about AI, but they also worry about the impact on their jobs and want training and guidelines. Read more
Dump the RFP to reap better outsourcing results
The RFP has been the default tool for sourcing bids for too long. Organizations wanting more collaboration â and innovation â from their suppliers should consider a collaborative bidding approach. Read more
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