| Uber, Grubhub would create delivery giant, Visa expands token service, How Jumia is navigating the global pandemic |  | | Next-Gen AP Automation Tracker⢠|
| Argo Tea On Avoiding The Steep Price Of Invoicing Errors Selling iced tea in summer is big business, and one that requires beverage brands to manage supplier payments for everything from tea leaves to bottle caps. Issues arising from invoicing errors can shortchange suppliers or bleed buyers dry with overcharges, however. In this monthâs Next-Gen AP Automation Tracker, Eric Forry, vice president of finance for Argo Tea, discusses how three-way invoice matching and real-time invoice assessment can help brew up better business. |
| Visa Expands Visa Token Service, Eyes eCommerce âBalancing Actâ The pandemic is shifting commerce increasingly online, and merchants need to make it easier â and safer â for consumers to connect, pay and check out. Alan Johnson, vice president of Digital Solutions at Visa, delves into the recent expansion of the payment network, Visa Token Service, and gives an update on the ongoing click-to-pay transition. |
| How A Piece Of Payments Tech Found A New Application In Restaurantsâ Recovery Pay by face may have gotten a new lease on life as consumers and businesses both seek no-touch payments experiences. John Miller, CEO of the CaliGroup, tells Karen Webster thatâs the application of thermal imaging has given its FacePay tech a new lease on life too in the restaurant space â in the form of PopID that authenticates a customer for payment while simultaneously taking their temperature to check for signs of COVID-19. Hereâs how it works. |
| Citi: Healing Broken PPE Supply Chains With Streamlined Cross Border Payments Innovation in banking infrastructure can facilitate a high-value cross-border B2B transaction in a matter of days — but for hospitals scrambling to procure personal protection equipment (PPE), payments need to occur in a matter of hours. Thor Perplies, commercial bank senior vice president and treasury sales officer at Citi, describes the experience of working with Flywire to quickly move funds to a PPE vendor in China for Boston-area hospitals — and the lessons learned for a post-pandemic global B2B payments ecosystem. |
| Why Cultivating Customer Loyalty Has Become The Crucial Commerce Capability Merchants of all kinds have had to quickly rethink their operations and how they can hang on to customers during a situation that no one could have foreseen. But Paytronix head of product Michelle Tempesta tells PYMNTS the good news is that most are doing exactly that — moving past the table-stakes upgrades to find really meaningful connection points with consumers. Provided, that is, that they have the right data to do it. |
| | Digitization | | Jumia: How The 'Amazon Of Africa' Is Navigating A Pandemic-Induced Explosion In Digital Payments Africa has long lagged global penetration rates covering the use of both smartphones and digital payments, but the pandemic is rapidly changing that. Jumia Chairwoman Juliet Anammah, head of a commerce site dubbed the 'Amazon of Africa,' tells Karen Webster that pandemic-induced social distancing and fear of cash is leading to a rapid ramp up of online sales and digital payments as African consumers increasingly choose purchases that are safe, secure and reliably delivered on time. |
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