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| | A MESSAGE FROM KARIM | | Dear partners, In today’s dynamic, digital-first world, we are becoming increasingly dependent on timely engagement and communication; we see governments alerting their citizens to potential danger through messaging, we see banks offloading their support agents through AI chatbots, we see retailers taking advantage of the summer craze to communicate offers over multiple verified channels, and the list goes on… But what all these industries and segments have in common is the ability to connect and engage with end users in a personal way that makes them feel appreciated and remembered – for the public sector this means happy citizens, for companies this means loyal customers. This newsletter, we come to you with communication fit for any industry as we share with you the many use cases our solutions can support your communication needs. Wishing you and your families a great summer. KARIM KHORSHED CO-FOUNDER & CEO |
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USE CLOUD-BASED COMMUNICATION TO ENABLE YOUR INDUSTRY THIS SUNNY SEASON | | |
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| | | Transportation and Ridesharing | | Send driver details, vehicle number, pick-up location, and trip duration to passengers and keep them notified about sudden changes. | | “Your drop-off spot is coming next. Get ready to roll.” |
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| | Retail and E-Commerce | | Encourage customers to visit your new stores or try your limited-edition summer products. | | “Furnishing your vacation house? Catch our summer sale on all home appliances. Up to 35% off. Call 1-800-BEST-EVER for details." |
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| | | Events and Entertainment | | Gearing up for the season's biggest concert? Organizing employee trips? Having a networking event by the sea? Text all the details. | | “John Legend live in Egypt on July 22. Get your tickets now https://bit.ly/JohnLegendLive” |
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| | Education | | Launch intelligent marketing campaigns to onboard students. Leverage the power of WhatsApp and let chatbots carry the load. | | “Book an appointment with our faculty bot now https://wa.me/admissionbot.” |
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| | | Government | | Deliver safety instructions and prepare travelers for roadblocks. Assign an emergency number on multiple channels. | | “You are approaching a construction area. For your safety, please slow down between KM 100 and KM 120.” |
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| | Fashion | | Target vacation spots with your summer wear collections and promotions. Share the location of your new pop-up stores. | | “Forgot your shades? We’ve got you covered. Visit our booth at Loco Park and present this code DSC20 for a 20% discount.” |
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| | | Travel and Aviation | | Send boarding confirmations, transit details, travel tips, even let customers pick their in-flight meals. | | “Your missing baggage has been located in Casablanca, Morocco. Whoops! We will send it to your hotel in 2 days.” |
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| | Food and Beverage | | Serve vacationers their favorite meals and let them know where your food truck is parked this weekend. | | “Enjoying the sun? Grab a refreshing drink at our truck parked right at the entrance of Tinto Beach.” |
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| | | Hospitality and Tourism | | What to pack? Where to go? Can I get a room with a sea view? Have an answer ready for every question. | | “Welcome to Dubai. We’ve prepared an itinerary for you. Click here to check it out https://bit.ly/YourTrip” |
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| | Real Estate | | Invite people in the area to come check out your summer houses. Offer real-time updates on timeshare properties. | | “Want to come back every season? Visit us at Chimes Ville to invest in your new summer home and come back every summer.” |
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| FEATURED PRODUCT CAMPAIGN WIZARD Stand out this summer with location-based features that help you target the right customer. Send geo-targeted campaigns through SMS, Email, or WhatsApp and acquire new leads where you want.
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| Dreading coming back to a bunch of unanswered out-of-office messages and want customers to engage with you anytime? Leave a chatbot in charge. Contact us for more details. |
A Midsummer Night’s Fun Fact Did you know that people are more likely to shop for something new during summer? An effective communication strategy will set expectations for what you have to offer. |
| We’re attending the IDC CIO Summit in Riyadh as a summit sponsor. Connect with us if you’re going to be there or follow us on social media to stay updated. |
| | | | SMS MegaBulk API | | Send your SMS in bulk using .CSV sheets or through the contacts module. |
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| | Charts | | You can now export your charts or toggle between different views and types for different data. |
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| | Shopify Integration | | Import your customer lists from Shopify and keep them in sync to use in your campaigns. |
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JOB OPENINGS School is out. If your son or daughter is looking for a summer internship or a fresh-grad position, send us their CVs on hello@cequens.com You can also come and transform communications with us, or let a friend know we’re hiring.
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