US preps for Iranian cyberattack, Amazon eyes Germany for physical stores, Who will shape connected economy’s future?

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January 6, 2020

Subscription Commerce Index™

NEW DATA: Two Features That Win Subscription Subscribers

Key subscription features like free shipping, real-time messaging and mobile optimization no longer pack the competitive punch they once did – now all three are offered by 90 percent of subscription commerce sites. So, when every plan looks the same, what does it take to separate the best from the rest? In the new Subscription Commerce Index, PYMNTS analyzes 187 leading eCommerce subscription sites across 10 verticals to learn the two features that now hold the keys to driving conversion.

 

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Retail Product Insurance Study

NEW DATA: Insurance At The Point Of Sale Can Boost Consumer Retail Spend

A third of online shoppers would not only buy more, but also spend more if they could buy coverage for their purchases at checkout. Yet, six in 10 are never offered the option. For the new Retail Product Insurance Study, PYMNTS surveyed more than 2,700 U.S. consumers to understand how offering the right insurance product at the right time can boost consumer spend on 60 percent of purchases.

 

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ResTech

The Three Things QSRs Need To Know About Order Ahead

The shift to mobile order ahead for quick-service restaurants (QSRs) is inevitable. The challenge going forward, Kount’s Chief Customer Experience Office Richard Stuppy told Karen Webster, is giving consumers the experience they want and denying fraudsters the opportunity to jump to the head of the line. Here are the three things that every QSR with order ahead on the menu needs to know.

 

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Retail Reinvention

How Tech Is Reinventing How Brides Say Yes To The Dress

Buying a wedding dress looks fun on TV, but Anomalie Founder and CEO Leslie Voorhees tells PYMNTS that for the average bride it is frustrating, upsetting and expensive. That’s where she says tech, a Digital Dress Builder and 4 billion possible bridal dress combinations can be the secret to living happily ever after — or at least looking great on her big day.

 

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KLW Commentary

Who Will Shape The Future Of The Connected Economy?

Today is the first business day of the first week of a new decade that will see the shift from a mobile-centric apps economy to a commerce-centric connected one. Karen Webster says there are eight cornerstones of this connected economy — powerful enough to attract the interests and investments of innovators large and small worldwide. Who they are, how they will innovate and where they’ll narrow or expand their focus over the next decade is still very much a work in progress. Something that, she says, will be up to each member of the entering Class of 2020 to decide.

 

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