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ARTICLES

UX Leads Adoption of AI Chat

By Raluca Budiu• 12 Minute Read

UX ranks among top fields adopting AI, mostly in writing, design, and coding tasks — though complex or human-centric UX activities remain largely AI-free

UX Mindsets: Fixed Versus Growth

By Alita Kendrick • 4 Minute Read

Embrace adaptability in UX: reframe challenges, balance research with action, and foster a growth mindset to keep up with this evolving industry.

VIDEOS

Journey-Centric Design: The Evolution of Design Ops

By Kim Flaherty • 5 Minute Video

Product-centric design does not leverage design’s potential for creating long-term business value and profitability. Journey-centric design can activate this potential and optimize customer experiences.

Survey Alternatives: 3 Scenarios When You Shouldn’t Run a Survey

By Maddie Brown • 4 Minute Video

Surveys are great for gathering quantitative, self-reported data but shouldn't replace behavioral methods like usability testing, qualitative interviews, or data you already have through analytics.

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