Siobhan Fitzpatrick, Chief Digital & Marketing Officer at Virgin Atlantic, spoke at the Festival of Marketing this week about the importance of both customer and employee experience within the travel industry, and self-service as a useful form of personalisation.
For this edition of Digital Transformation Monthly, smaller organisations take centre stage, as eBay announces plans to issue loans to small businesses, and HSBC USA launches a multi-currency digital wallet solution aimed at SMEs.
Hear from brands such as Amazon Studios, GSK, Lego, Unilever and many more. Get your virtual pass today and join us on 7-10 June as we look to help you see beyond the year with confidence.
Ecommerce Trends This report identifies, analyses and evaluates emerging ecommerce trends and considers how brands can navigate them.
Building a Digital Culture With the pandemic bringing greater levels of unpredictability, many businesses are facing unprecedented changes. In order to thrive, businesses must nurture organisational cultures that are both customer centric and digital-native.
