| Visa expects revenue hit from travel, xborder slowdown, COVD-19 triggers medical commerce boom, what happens when robots run the warehouse |  | | The Architecture Of Accounts Receivable Late payments and fraud are glaring red flags of a breakdown in accounts receivable processes, but pinpointing exactly whatâs gone wrong â and how to fix it â can be a supplierâs nightmare. MSTS President Brandon Spear tells Karen Webster why vendors must reconfigure the architecture of a receivable in order to get paid when net terms say the payment is due. |
| Eargo CEO: Using Tech, Payments To Take The Stigma Out Of Buying Hearing Aids People with less-than-perfect eyesight think nothing of getting glasses to correct their vision, but the 42M people in the U.S. with hearing loss think long and hard about whether and how to correct it. Eargo CEO Christian Gormsen tells PYMNTS that the company has spent the last three years making hearing aids invisible, accessible and affordable. And he now wants the world to listen to how itâs being done. |
| Using Ethical AI To Turn Citizensâ Information Into Insight Thereâs data, big data and then thereâs insight gleaned from the wisdom of crowds. Citibeats CEO Ivan Caballero tells PYMNTS that natural language and qualitative insight â through social media, call center transcripts and even chatbots â can help improve public services, help banks serve customers better and even grapple with the coronavirus. Underpinning it all: âEthicalâ AI. |
| How Spend Tech Helps Power Post-Disaster Reconstruction Fixing homes ravaged by fires and flooding is tough without access to proper spend tools that can quickly get workers into the field and reconcile on-field expenses. In the latest Workforce Spend Tracker, Barry Floyd, chief financial officer at Paul Davis Inc., explains how the restoration company deploys specialized apps, data analytics and fuel cards to support in-the-field workers and help get victims back in their homes. |
| | Last Mile Delivery | | DHL: What Happens When Robots Run The Warehouse Amazon Prime is shrinking delivery windows, and consumers now expect items to arrive in a day â or less â making supply chain management and the last mile more critical than ever. Adrian Kumar, global head of Operations Science & Analytics at DHL Supply Chain, tells Karen Webster that the key to optimizing fulfillment comes down to strengthening its weakest link using ergonomic design, artificial intelligence (AI) and letting robots run the warehouse. |
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