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Open Banking

Open Banking Will Bank On Customer Service To Boost Traction With SMBs: Accenture

Open banking gained new traction in 2018, even in markets where data sharing isn't a regulatory requirement. However, for the FinServ trend to take off with small business customers in 2019, Accenture Managing Director Andrew McFarlane tells PYMNTS, it must place the customer experience front and center.

Faster Payments

Faster Payments For Corporates Begin To Simmer

Faster payment initiatives were once assumed to be reserved for consumers and P2P transactions. While the jury's still out on how disruptive faster and real-time payments will be for corporate payers, 2018 made clear that speed certainly is a priority for businesses.

Seven Disruptors Forcing Change In Small Business Banking

Corporate banking is undeniably changing. Simon Lyons, chief commercial officer of The Slide App, likens the industry shift to the classic film, "The Magnificent Seven." In 2019, banks must heed the call to protect their small business customer base, he tells PYMNTS, and offers seven predictions on how FIs can do so.

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