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| White Paper: Pegasystems Inc How can government customer service improve lives? Serving the public interest is the reason government was established and continues to be its lifeblood and purpose. Yet times have changed. Read More ▶ |
| Columnist Rob Enderle uses a CEO assessment model to ascertain whether President-elect Donald Trump is likely to be a success or a failure. Read More ▶ |
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| Today we are in a similar situation as we were at the time of Y2K (the 2000 date problem for computers). We have a set of disruptive capabilities in technologies such as automation, analytics, cloud and cognitive computing, which companies have been experimenting with for some time. These technologies are now at a stage of maturity where they can support a completely different volume and level of work and capable of driving a different business model. However, the services market is constrained because many large enterprises are not confident about adopting the new business models that accompany these powerful technologies. President Trump could, albeit possibly unintentionally, cause this to change. Read More ▶ |
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| Michael Flynn, the man President-elect Donald Trump plans to name as U.S. national security advisor, believes the government is falling behind on cybersecurity. Read More ▶ |
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| Apple may have refused to help the FBI unlock the iPhone used by the San Bernardino shooter, but the tech industry is still better off working with the U.S. government on encryption issues than ducking away, according to a former official with the Obama administration. Read More ▶ |
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| Once he takes office, I believe President Trump will need to choose between two scenarios for achieving his goals for job creation and immigration reform. I am not advocating that he take such actions; I’m just taking him at his word on the campaign trail as to what he will do and am considering how he could do it. I’ve blogged about immigration and H-1B visa reform for several years. Depending on how he conducts immigration reform, it could accelerate intellectual property creation and generate jobs in the U.S., or it could force IP and jobs to other countries. Here is a look at the difference in strategies and outcomes in the two scenarios. Read More ▶ |
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| U.S. lawmakers have introduced legislation to delay the coming into force on Dec. 1 of a rule change that aims to expand the government's ability to search computers and other digital devices across many jurisdictions with a single warrant. Read More ▶ |
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| In his nomination of Congressman Mike Pompeo to head the CIA, President-elect Donald Trump has picked someone who has supported NSA surveillance programs and been critical of Silicon Valley's stance on encryption. Read More ▶ |
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| The U.S. Internal Revenue Service has asked a court in California to order Coinbase, a Bitcoin exchange, to hand over the identities of active U.S. users of its service from the beginning of 2013 to the end of 2015. Read More ▶ |
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| U.S. President-elect Donald Trump has appointed two opponents of current net neutrality rules to his team charged with overseeing the transition in the Federal Communications Commission. Read More ▶ |
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| When it comes to managing indirect reports, there's no substitute for experience. Here’s how two project management veterans have found success. ▶ |
| Over time, as Windows 10 is patched repeatedly, installer files can become outdated or orphaned and occupy a lot of disk space. Two utilities can help with that. ▶ |
| This 49-page report features advice from IT executives at the U.S. Postal Service, Hunter Douglas, Blue Cross Blue Shield, Nationwide Insurance and more for using digital technologies to become more agile, more flexible and more profitable. Purchase the report here. ▶ |
