Information on voucher validity following COVID-19 recommendations
We want to start by thanking you for your patience. Our team are working incredibly hard to ensure each and every customer is looked after.
We have spent the last week closely liaising with our vendors to allow you more time to use your vouchers so that you can enjoy your days out when the time is right.
If you have vouchers yet to redeem, we can confirm that almost all of our vouchers are now valid until 18th September 2020. For some vouchers, i.e. certain events and attractions, this may not apply. We will be emailing any customers of which their vouchers are excluded from this email separately so please do keep an eye on your emails.
If you don’t hear from us, your vouchers will be accepted until the 18th September under this new validity period. Please check the voucher web pages in the first instance if you are unsure.
We hope that you and your families are keeping safe and well during this time of uncertainty and we hope that we can all enjoy days out again soon when things return to normal.
If you do need to speak to us, do drop us an email at help@planetradiooffers.co.uk but please be aware that response times may be slower than usual as we are very busy during this time.
Take care
ð§¡
The Planet Offers Team
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