AUGUST 3, 2017

Dealer trade group worries government regulations will hurt consumers.

It's debatable, but it also is a day when many shoppers have the day off. That goes to customer experience.

Going too slow creates customer issues, but so does going too fast, an F&I expert says in a CBT Automotive segment.

Millennials have different priorities than the Pre-Boomers, Baby Boomers and Gen Xers.

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