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Like their consumer counterparts, B2B customers want high quality products and services, yet meeting those expectations—let alone exceeding them—is a tall order.
In this Tech-Talk Webinar presentation, you will hear from Medallia’s Andrea Everett, head of research, and Rachel Terlau, senior manager of professional services, as they discuss the results of Medallia’s recent B2B survey. This survey, which polled 375 US B2B professionals, will reveal how B2B organizations collect and act on customer feedback, including their most common weak spots.
Register here for “The State of Customer Experience Management in B2B.” Join this Tech-Talk Webinar, presented by Medallia, to explore:
How to connect with more customers, and at key moments How to establish policies and procedures for effective action on feedback Plus! Ask questions, and interact with your eMarketer community of marketing peersPlease reserve your seat today. This webinar will take place on Tuesday, July 9 at 1:00 PM ET.
This Tech-Talk Webinar is sponsored content presented by Medallia.
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