Regardless of location, health systems are feeling the clinical, operational, and financial impact from COVID-19. Health systems everywhere experienced huge reductions in the volume and use of patient services, resulting in immense and immediate impact to care delivery, with rippling financial consequences. With reduced visits and fewer visits happening in person, it is critical to prioritize patient complexity documentation through HCCs (hierarchical condition codes). A review of your risk adjustment tactics may be the best defense against uncertainty in these complex times.

In this webinar experts from Optum Advisory Services will share benchmarking and trend data from their cohort and broader market research to discuss best-practice risk and quality programs. We will discuss how organizations are using new and advanced tactics like advanced suspecting, pre-encounter processes and programmatic support to ensure complete and accurate documentation and appropriate reimbursement.

Value-based care and downside risk contracts are not about to disappear, so investing in your population health infrastructure and risk adjustment program will continue to yield significant ongoing benefit.

Learning Objectives:

• Learn how the pandemic has impacted clinical, operational, and financial success of risk programs it
• Benchmark current performance against the Optum Risk Identification and Capture cohort’s performance
• Understand how successful organizations have adapted their risk-adjustment programs to support complete documentation of chronic conditions