| Who protects shoppers from angry anti-mask customers? What's being done to protect workers and employees from the clashes that occur when people don't want to wear masks? Retailers, restaurants and grocery stores often train staff on how to de-escalate situations with disorderly customers. But when that doesn't work, the responsibility falls on security guards, said one crisis management expert. Helping Out Early bird registration for the 21st annual Race For The Ark is open through Aug. 20. Proceeds will benefit The Ark in its work providing support services to families living with Alzheimer’s or related dementia. | 