Wells Fargo reorgs business units, Western Union doubles down on digital, JPMC on real time treasury’s impact on corporate loyalty

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February 12, 2020

Disbursements Tracker™

Ohio University On Paper Checks And The Higher Ed Financial Aid Catch 22

Despite students' preference for digital disbursement, many are left waiting for their federal aid check in the mail. But universities are federally mandated to offer access to aid via paper checks, which is slowing down widespread adoption of faster disbursement methods. In the latest Disbursements Tracker, Ohio University Bursar Sherry Rossiter discusses student need for faster payment options and why it’s time to oust paper checks from student aid.

 

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Q4 Earnings

Western Union On Doubling Down On Digital In 2020

Western Union’s Q4 results delivered narrow misses on both earnings and revenue to end 2019. Shortly after the news went live on Tuesday, WU Executive Vice President and Chief Financial Officer Raj Agrawal spoke with Karen Webster about the firm's results, plans for bigger white label expansion and designs on greater digital growth. The firm, he says, is off to a strong start in 2020, and is focused on expanding its menu of services for both consumers and businesses. We’ve got details.

 

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Retail Payments

Retail’s Big Shift: From Point Of Sale To Point of Transaction

Four years after the EMV conversion, connected devices and contextual commerce have been gaining traction at brick and mortar retail. Jasma Ghai, vice president of global products and delivery at Discover Financial Services tells PYMNTS that personalization at the point of transaction — along with payments choice — can benefit issuers and merchants, increasing consumer spend and fostering loyalty. Here’s how.

 

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FIs

Platforms Help FIs And FinTechs Break Down Silos

As financial institutions (FIs) seek to bring speed to payments and new financial service offerings to consumers, they must break down the silos across operations caused by legacy tech and processes. Kevin Fox, executive vice president at NovoPayment, tells PYMNTS that FinTechs and FIs can meet across a platform to share various areas of expertise, addressing pain points and delivering true innovation to users.

 

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PODCAST: Real-Time Treasury

J.P. Morgan: Real-Time Treasury A Key Driver Of Corporate’s Loyalty

Corporate treasurers have evolved from a siloed back-office function to a strategic driver of cash management, but the demand for real-time data to help them manage those flows is not an easy one for their bankers to meet. J.P. Morgan’s EMEA Head of Wholesale Payments, Shahrokh Moinian, tells Karen Webster that treasurers’ banking needs are more complex than ever, and they’re willing to switch providers to access the tech they need.

 

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