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What exactly is AI-powered commerce search?

We’ve seen lots of examples of new intelligent search features or conversational agents in the last six months in online retail – from Walmart, Instacart and Amazon, for example.

So, what exactly is AI-powered search and what does it mean for retailers? The short answer is that advances in machine learning now enable deeper understanding of:
  • your search query (and you, or your browsing behaviour);
  • a retailer’s product catalogue;
  • and which results might prove popular.
But hasn’t search been AI-powered for some time? In this article, we explain the evolution of commerce search, including semantic search, vectorisation, and the move away from exact keyword matching
 
chart showing senior execs' readiness for AI
A quarter of senior marketers say their business has upskilled for genAI

Twenty five percent of senior client-side execs say AI skill-building programmes have already been conducted. However, advanced AI skills for key team members and an org-wide basic understanding of AI remain as top priorities for generative AI progress in 2024, according to a report from Adobe
 
China’s internet report shows growth in bite-size video and live commerce

In March, the China Internet Network Information Centre (or CNNIC) released the 53rd Statistical Report on China’s Internet Development Status: a comprehensive twice-yearly snapshot of digital life in China.

Covering everything from device usage to China’s rural internet population, livestreaming growth to online ride-hailing, the report delves into the major trends shaping China’s internet landscape and what they mean for business, entertainment, health, and more.
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Upcoming Events
The Marketing Capability Leaders Forum, May 16th

Waterloo, London, 9am GMT

At Econsultancy HQ, we’ll be hosting our Q2 meet-up for senior leaders in marketing and ecommerce. You’ll hear from a panel of marketing leaders as they reveal how they have navigated transformation, placing capability at the heart of their strategies.

Please note, the forum is invite-only, so registrations are subject to approval.
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adobe 2024 digital trends


Digital Trends 2024
The 14th annual Adobe Digital Trends report from Adobe, in collaboration with Econsultancy, surveyed over 8,000 digital experience professionals — from executives to practitioners — and over 6,000 customers globally.
Download the report
Featured Reports
Effective Leadership in the Digital Age

This report draws on Econsultancy’s years of research into how leadership is changing in a digital world and offers useful insights and practical models for navigating the evolving landscape.
 
The Future of Marketing: The AI Opportunity

Throughout this year’s Future of Marketing survey, AI was a consistent theme. As one respondent put it, “There is excitement and also anxiety…”

But precisely how many marketers are using generative AI, and where do they believe its value lies?
 
View all research
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