The business of selling furniture is changing — and that includes via robots and subscription commerce. IKEA and other companies are responding to changes in consumer demand and desires, and that is bringing new innovations to the area of home furnishings. What’s on tap for the new decade?   Read More...

Amazon is growing its 4-star brick-and-mortar store footprint, while fast-fashion retailer Forever 21 is filing for bankruptcy. Why did Amazon choose to open one of the concept’s locations in a suburban Boston mall, and what are some challenges Forever 21 has faced in the market? Read this week’s pulse to find out.  Read More...

How QSRs Personalize Ordering Experiences With Kiosks

Quick-service restaurants (QSRs) are tapping into technology to provide diners with ownership over their ordering experiences. Take Taco Bell, which is bringing self-ordering digital kiosks to its restaurants across the country. How do these efforts fit with the restaurant chain’s omnichannel ambitions — and offer a more personalized ordering experience to diners?  Read More...