What to know about the rise of Substack; what you missed at Ragan's Internal Comms Conference

The Scoop: Harris’ finishing strategy is using Trump’s words against him

Also: NFL plays long game to land international fans; Chick-fil-A takes brand into own hands with new app.

Key highlights you missed at the Internal Communications Conference at Microsoft’s HQ

Key highlights you missed at the Internal Communications Conference at Microsoft’s HQ.

What you need to know about the rise of Substack

It's an opportunity to reach new audiences -- but carries a few risks.

The Scoop: Harvard sends message of change to donors after disappointing financial year

Also: Kroger responds to price-gouging claims; Browns try to sell fans on relocation plan.

Margot Edelman embraces the ever-changing comms landscape

Insight from the PR powerhouse.

How I Got Here: University of Michigan’s Communications Director Lauren Love on authentic storytelling

Lauren Love shares how Beyoncé and some of her favorite books have inspired her career.

Own the customer journey to help prove PR’s role in driving sales

By the Numbers: How PR pros are using data today

Measurement is one of the trickiest, yet most important, aspects of PR.

How to say 'no' to bad management decisions

Learn how to diplomatically reject bad management decisions without damaging your career with this simple three-step guide.

The Scoop: Big media names continue to flock to Substack for creative freedom

Plus: Harris takes risky interview on Fox News; Bath & Body Works apologizes for ‘klandle.’

One Big AI Tip: Train AI on your brand voice

This new feature will highlight practical ideas that communicators can implement into AI workflows today.

Getting new managers comfortable leading existing teams

Tools and tactics for team building.

Member Content

5 things you must do before implementing AI at work

The first step is understanding why they’re needed.

Tips for earning attention during major industry events

These moments hold great opportunity -- but take a lot of planning.