| WhatsApp enables in-chat purchases, PayPal eyes buying crypto firms, Supply chains shift, digital dollars emerge post-COVID |  | | PYMNTS TV B2B Payments 2021 |
| Supply Chains Will Shift, Digital Dollars Will Emerge Post-COVID The pandemic will change supply chains and digital dollars will become a payments staple, Dr. Paul Sheard, senior fellow at Harvardâs Kennedy School, tells Karen Webster. He says businesses and central banks will have to think about how goods travel the world, along with the fundamental tenets that underpin money and trade. By the way: China stays in the picture. |
| REPORT: Credit Unions Go The (Social) Distance With Mobile Banking Tools Offering personalized, in-person banking experiences has become a bigger challenge for credit unions as they comply with pandemic-related restrictions. In this month's Credit Union Tracker, Joel Swanson, chief member experience officer at Florida-based VyStar Credit Union, discusses how using mobile tools for in-branch interactions can personalize membersâ experience while allowing them to safely access services from a distance. |
| PODCAST: Cross-Border Payments |
| Payments Choice (And Faster Payments) Helps X-Border Commerce Go D2C From the largest marquee names in luxury retail to artisans peddling handcrafted wares, selling direct to consumer has never been more urgent. But Emanuela Saccarola, Citiâs global head of product for cross-border payments, tells Karen Webster the transition to digital shopping and eCommerce requires a re-examination and streamlining of the cross-border payments process. |
| PYMNTS MASTERCLASS: Commercial Cards |
| Buyers, Suppliers Converge Around Virtual Cards Cash flow is king for sellers during the pandemic, and commercial cards can be an important part of the equation. But Dean M. Leavitt, founder and CEO of Boost Payment Systems, tells PYMNTS that working capital and controlling the timing of payments are equally important to buyers, too. Here’s why. |
| Digitizing The Supply Chain |
| How The Identity Of Things Makes Supply Chains Transparent Assigning digital IDs for products can help reduce inefficiencies in various supply chains, especially those of the retail and food-production industries, Niall Murphy, CEO of IoT firm EVRYTHNG, tells PYMNTS. He says supply chains must become more agile, and tracking unique identities and data across the cloud can improve workflows — and payments, too. |
| | ResTech | | Panera Coffee Subscriptions And The Future Of Restaurants The restaurant world has changed dramatically as proprietors race to stay ahead of lockdowns and COVID-19 fears. But Paytronix CEO Andrew Robbins tells Karen Webster that restaurateurs have gotten very creative in serving up digitally enabled solutions â like Paneraâs new coffee subscription, which has already attracted some 500,000 customers. Hereâs what to expect next. |
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