The ability of generative AI to imitate music artists like Drake and Grimes made headlines this week as did news that large corporates like PricewaterhouseCoopers (PwC) and Walmart are putting the technology to use for more pragmatic purposes – tax preparation and haggling with suppliers – an indication of how quickly the technology is being embraced by big business. PwC said it plans to invest $1 billion in generative artificial intelligence technology in its U.S. operations over the next three years, working with Microsoft. and ChatGPT-maker OpenAI to automate aspects of its tax, audit and consulting services, according to The Wall Street Journal. “This is about using generative AI to run the company in a more efficient way,” Mohamed Kande, PwC’s vice chair and co-leader of U.S. consulting solutions and global advisory leader, told the Wall Street Journal. “Embracing this technology is critical.” Bloomberg reported this week on how Walmart has partnered with Microsoft, OpenAI and Pactum AI to introduce conversational AI tools across its business units, including procurement. Meanwhile, Reuters described how lawyers are increasingly using generative AI tools as co-counsels and an April 25 academic study outlined how generative AI-based conversational assistants are fueling productivity gains. Read on to learn more about this story and the week's most important technology stories impacting business. |