Plus, save $200 on 2024 in-person courses when you register by December 31.
| | | | | Hi John,
Has someone ever given you a poor impression of Crucial Conversations? They claim to be skilled in dialogue and recommend the course, but then they bulldoze their way through disagreements? Today’s Q&A suggests you’re not alone.
And don’t miss the promo below. Register for a 2024 in-person course by December 31 this year, and you can save $200. |
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| | | | | Crucial Conversations for Mastering Dialogue | |
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| | When Someone Thinks They're Good at Talking but They're Not | | by Justin Hale |
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| | My supervisor says that she uses the skills taught in Crucial Conversations. However, she always starts a “Crucial Conversation” by being abrasive and making false accusations. She will say she is seeking the truth through dialogue, but then she sticks to her false accusations and disregards attempts to shed light on the matter. I now have a horrible impression of Crucial Conversations, but something tells me she must not be using the process correctly. What am I missing?
Signed,
Disillusioned
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| | | | You’re not missing anything. You are spot on. It seems your manager is not using the skills correctly. It sounds as though she is mistaking holding a Crucial Conversation for holding an effective Crucial Conversation. Most people go about their days having Cough Conversations all the time, but that doesn’t mean they’re handling them well. |
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| | | | | | | | ANNOUNCEMENT
| | 2024 Price Increase • Act Now and Save | | Due to increasing cost for in-person gatherings, we are raising the registration fees for our 2024 in-person public courses. However, if you register for a 2024 in-person course by December 31, you’ll get 2023 rates. Use code ROLLBACK to save $200 off any 2024 in-person course. (Excludes certification courses.) | | | |
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| | | | Nov 27–Dec 1 | | Crucial Conversations® for Mastering Dialogue | | Join us live online and learn how to:
Resolve conflict. Speak your mind truthfully and tactfully. Reach alignment when stakes are high and opinions vary. Navigate the most important interactions at home and work. | | | |
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| | | | | | I learned to look more upon the bright side of my condition, and less upon the dark side, and to consider what I enjoyed rather than what I wanted; and this gave me sometimes such secret comforts that I cannot express them. | | | | | |
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