|
White Paper: OpenText Today's customer is at the center of every business transaction and keeping the customer engaged has never been more vital than it is in our digital world. The customer journey is changing and to leverage that change, every company needs a better understanding of the journey. Read More ▶ |
Ted Ross, the CIO of Los Angeles, uses IT to deliver modern government services that are easier to access and more responsive to the city’s more than 4 million residents. Read More ▶ |
|
While all smoke alarms are designed to detect smoke, this alarm makes use of both ionization and photoelectric sensors to offer the earliest warning, regardless of the type of fire. Read More ▶ |
|
Most myths are harmless, but one place they can wreak havoc is in a company’s recruitment program. Read More ▶ |
|
Cisco is boosting the speed of its long-distance storage links for disaster recovery and business continuity. It’s also introducing higher speeds for IP (Internet Protocol) storage networks in data centers and rolling out software to simplify storage management. Read More ▶ |
|
|
Tweetstorms from both the Trump and Clinton camps constantly flood Twitter, and despite the Republican's candidate recent publicity challenges, Trump's team uses Twitterbots more effectively, according to new research. Read More ▶ |
|
To say that CIOs have full plates – from guarding against breaches to cloud migration to embracing innovation – is an understatement. But given the growing recognition of IT’s importance to organizations of all kinds, it’s also a tremendous time to be a CIO despite the complications and demands of the job. Read More ▶ |
|
Sometimes, no matter how bad you feel, you have to head to the office anyway. Here's how to handle it. Read More ▶ |
|
Video/Webcast: Dell Inc Organizations in every industry and geography face an existential crisis: disrupt or be disrupted. But few have moved beyond surface-level initiatives largely aimed at customer touchpoints. Now, in order to survive and grow, leading executives must think beyond the face of customer experience and make changes to business and technology strategy that cut deep across the organization. Read More ▶ |
What projects are CIOs prioritizing in the year ahead? Where are they spending those precious IT dollars? These are the questions that will be answered (with your help!) in our 16th annual State of the CIO survey. Make your voice heard! ▶ |
Historically, hardware upgrades on Windows PCs that involved major changes (new motherboard and/or CPU, for example) required a phone call to Microsoft to reactivate the Windows license. Microsoft has altered its licensing policy to cut down on calls. Here’s what happened when we tested this hypothesis. ▶ |
Cloud-based ERP will eventually rule, and on-premises software is destined for legacy status. How can IT ensure a smooth transition? ▶ |