Why comms pros make great chiefs of staff

An understanding of comms, familiarity with overall business can help CEOs see what’s coming.

New social media features and updates to know this week

Including updates from YouTube, Instagram, LinkedIn and more.

The Scoop: American tariffs roil the world. Here’s what it means for communicators.

Plus: LA Times owner continues to get political; Applebee’s parlays ‘Date Night Pass’ into media relations gold.

6 keys to killer market research questions

Companies that use these tactics to write customer surveys will go beyond surface-level feedback and uncover actionable insights.

The Scoop: American Airlines’ response shows speed, restraint

Also: TikTok bounces back amid uncertainty; Nicole Kidman ad demonstrates power of social listening.

Announcing Ragan's Video, Visual & Virtual Awards winners

Congratulations to all of our winners and Honorable Mentions!

PR is helping Asheville rebuild after Hurricane Helene

A coordinated communication effort is supporting local businesses while welcoming visitors back.

How to get better quotes

Because corporate quotes don't have to be boring.

The Scoop: DeepSeek raises red flags for OpenAI, U.S. Navy

Plus: ‘New media’ will have special seats in White House Briefing Room; DEI retreat muddles Target Foundation’s role.

  Member Content

Tips for IDing, addressing crises long before they happen

What's most important is to identify your agency's potential choke points and develop messaging around them.

The force multiplier: How AI accelerates collaboration and the role of comms

Insights from New York Women in Communications' Women of AI Summit.