
	SEPTEMBER 25, 2023

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1.	Dealers Who Tune Into Customer Preferences Can Score Major Payoffs Price isn’t everything. Buyers want selection, modest incentives and a friendly and consultative dealer staff. Full article

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2.	Establishing a True Digital Presence for Used-Vehicle Retailing Digital technology adoption statistics show dealerships are using digital retailing products as online tools, but relatively few also use them in the physical store. Full article

3.	Dealers Urged to Establish Mobile Service Business plan for mobile service is the key to success. Full article

4.	Pay Stub: Real or Fake F&I Showroom offers ideas to short circuit fraud.

5.	Major Jump for EVs at Auction Manheim reports EVs at auction are up 43% year to date.