Whether you’re using print-and-mail statements, or reaching the 56% of patients who prefer bills and statements to be delivered through digital channels, healthcare providers need to offer a variety of billing communication and payment options to serve a diverse patient audience. Patients want to be able to quickly identify their payment options, review their statements, and make payments in an easy and convenient way. Join us as our panel discusses how to build a roadmap for the future that will help you rethink your approach to a more patient-friendly and engaging billing experience. Key takeaways of this session include:
How to leverage digital first tools to improve patient payments and billing through inclusive communications. Interpret key patient communication trends and preferences to meet the demand of today’s evolving consumer. Assess competitive advantages of a digital-first, but comprehensive, approach to patient billing and statements.
Speakers:
Rebecca Grossman SVP Strategy & Business Development Salucro
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