| Get your ticket to CX 2022, Weds 27th April in Westminster (or online) Tickets £199 - Join us in-person in Westminster, or watch live online.
Here are some of the agenda highlights, get your ticket here: The third age of customer experience: Chief Customer Officer Glyn Britton explains how Bionic developed its hybrid CX, combining digital & human service, with personalised product access. Busting CX and EX myths: Katy Lindemann and Eva Appelbaum discuss what does and doesn’t make customer experience transformation happen. How customer experience has evolved at Specsavers: Tina Christison, Group CRM and Analytics Director, talks to Econsultancy’s Steffan Aquarone. Accessibility, inclusive design and me: Sightsavers’ lead UX designer Matt Roberts reveals how his experience of disability has shaped his professional approach. Building a data team that serves the consumer: Barilla's VP Data & Advanced Analytics, Lyndsay Weir, shares her experience of doing just that. | 